SCAN Health Plan has contracts with 69,000 pharmacies. Eligible beneficiaries must use network pharmacies to access their prescription drug benefit, except under non-routine circumstances. Quantity limitations, co-payments and restrictions may apply.
Refer to your Evidence of Coverage (EOC) document for details. Limitations, copayments, and restrictions may apply. The pharmacy network, and/or provider network may change at any time. You will receive notice when necessary. Benefits and/or co-payments/co-insurance may change on January 1 of each year.
To search for participating pharmacies in your area, click here.
To obtain information on how to request a hard copy of the Provider/Pharmacy Directory, click here.
Filling prescriptions outside the network
We have network pharmacies outside of the service area where you can get your drugs covered as a member of our plan. Generally, we only cover drugs filled at an out-of-network pharmacy in limited circumstances when a network pharmacy is not available. You may have to pay more than your normal cost-sharing amount if you get your drugs at an out-of-network pharmacy. In addition, you will likely have to pay the pharmacy's full charge for the drug and submit documentation to receive the reimbursement. Before you fill a prescription at an out- of-network pharmacy, please call Member Services Department.
Call Member Services at 1-800-559-3500, (TTY User: 711) 8:00 a.m. – 8:00 p.m. PST – Monday – Friday, 9:00 a.m. – 4:00 p.m. – Saturday. Messages received on holidays and outside of our business hours will be returned within 1 business day. TTY users call 711 to see if there is a network pharmacy available.
Prescription Drug Claim Form – California (English)
Prescription Drug Claim Form – California (Spanish)
Prescription Drug Claim Form – Connections & Connections at Home (English)
Prescription Drug Claim Form – Connections & Connections at Home (Spanish)
Prescription Drug Claim Form – VillageHealth (English)
Prescription Drug Claim Form – VillageHealth (Spanish)