Close

Need some help?

Every SCAN employee is trained to understand the needs of people with Medicare, to help you make an informed decision about your Medicare needs.
CALL US TOLL-FREE
877-810-7226
FROM 8AM TO 8PM (PT), MONDAY - FRIDAY. TTY USERS CALL 711
No, Thank You

Glossary

Here you can quickly access medical terms and definitions through an alphabetized listing.

Office Visit

A visit for covered services to a primary care doctor, specialist, other Contracted Medical Provider or Non-Contracted Medical Provider upon referral.

Out-of-Network

Any Provider that is not part of the SCAN contracted network.

Out-of-Pocket Costs

Healthcare costs that you must pay on your own because they are not covered by your plan.

Outpatient Care

Medical or surgical care that does not include an overnight inpatient hospital stay.