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Every SCAN employee is trained to understand the needs of people with Medicare, to help you make an informed decision about your Medicare needs.
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Glossary

Here you can quickly access medical terms and definitions through an alphabetized listing.

Balance Billing

When a provider (such as a doctor or hospital) bills a patient more than the plan’s allowed cost sharing amount. As a member of SCAN Classic, you only have to pay our plan’s cost sharing amounts when you get services covered by our plan. We do not allow providers to “balance bill” or otherwise charge you more than the amount of cost sharing your plan says you must pay.

Broker Agent

Outside Sales Representative contracted to market and sell SCAN's Medicare Advantage Plans.