Scan Health Plan

Still Have Questions?

How do I Contact a Supplemental Benefit Provider?

Dental: Contact Delta Dental
To speak to a Delta representative, call 1-855-830-6583 (TTY: 711), Monday through Friday, from 5 a.m. to 6 p.m. To find a provider, visit the Delta Dental websiteMore Information

Health Club Membership: Contact SilverSneakers
To speak to a SilverSneakers representative, call 1-888-423-4632 (TTY:711), Monday through Friday, from 5 a.m. to 5 p.m. To find a SilverSneakers location, visit the SilverSneakers websiteMore Information

Hearing Aid Benefit: Contact TruHearing
To find a TruHearing provider or to schedule an appointment, call TruHearing at 1-844-255-7148 (TTY: 711), Monday through Friday, from 5 a.m. to 6 p.m. Or visit the TruHearing website. More Information

Home-Safety Evaluation Benefit (SCAN Home Advantage): Contact SCAN
Questions about Home Advantage or want to schedule a home evaluation? Call SCAN Member Services: 1-800-559-3500 (TTY: 711) Or email us! More Information

In-Home Care Benefit (SCAN Returning to Home): Contact SCAN
Questions about Returning to Home or want to schedule services? Call SCAN Member Services: 1-800-559-3500 (TTY: 711) Or email us! More Information

Over-the-Counter Benefit: Contact OTC
To register your OTC account and to start ordering, call 1-877-494-2892 (TTY: 711), from 5 a.m. to 8 p.m., Monday through Friday. More Information

Routine Acupuncture and/or Chiropractic Benefit: Contact ASH
To speak to an ASH representative, call 1-800-678-9133 (TTY: 1-877-710-2746), Monday through Friday, from 5 a.m. to 6 p.m. To find an ASH provider, visit the ASH websiteMore Information

Telehealth Benefit: Contact MDLIVE
Need to schedule a virtual visit? Call MDLIVE at 1-888-993-4087 (TTY: 800-770-5531), 24 hours a day, seven days a week, 365 days a year. Or visit the MDLIVE websiteMore Information

Vision Care Benefit: Contact EyeMed
To speak to an EyeMed representative, call them at 1-844-226-2850 (TTY: 711). Their hours are Monday through Saturday, from 4:30 a.m. to 8 p.m. On Sundays, their hours are 8 a.m. to 5 p.m. Or visit the EyeMed website. More Information


Still Have Questions?

Try a search, or give us a call at 800-559-3500 (TTY User: 711).