Still Have Questions?

How do I send my payment?

You have four options:

Option 1: Check

You will receive a SCAN statement in the mail each month. To pay by check, simply tear off the payment stub and mail it along with your payment in the envelope provided to:

SCAN Health Plan
P.O. Box 511339
Los Angeles, CA 90051-7894

Please make the check payable to “SCAN Health Plan.” Please do not make the check payable to Centers for Medicare and Medicaid Services (CMS) or Health and Human Services (HHS).

 

Remember: Never send cash in the mail.

 

Option 2: Auto-pay services

You can have your plan premium automatically withdrawn from your checking or savings account each month. The program is free and eliminates the need for you to mail a check every month. To choose this option, please contact Member Services and a representative will be happy to assist you. Generally, we will withdraw the payment from your bank account on the first of each month.

 

Option 3: Credit or debit card

You can have the plan premium charged to your credit or debit card each month. To choose this option, please contact Member Services and a representative will be happy to assist you. Generally, we will charge your credit or debit card on the first of each month.

 

Option 4: Withdrawal from monthly Social Security check

You can have the plan premium taken out of your monthly Social Security check. To choose this option, please contact Member Services and a representative will be happy to assist you.

 

Option 5: Online

Online payments can be made via the SCAN member portal. Once you have logged into your online SCAN member account, click on the “Payments” tab, then click “Make a Payment” and follow the instructions.

Please note: You must register an online SCAN member account in order to access the member portal. To register your account, please click on this link and follow the instructions.

Your payment is due on the 1st of each month. Please note that payments received after the 5th of the month will be considered late. You will receive a notice of late payment in the mail.


Still Have Questions?

Try a search, or give us a call at 800-559-3500 (TTY User: 711).