SCAN Club Issue 4 2023

Message From the CEO

Benefits just keep getting better! Now that 2024 is around the corner, I can tell you just how excited I am about the benefits we’re bringing to you starting January 1. We’re always working to make sure your benefits provide real value for you and your health. That’s why from year to year your benefits may change somewhat.

SCAN CEO Sachin Jain.

One Pass gives you access to specialty and boutique locations that weren’t part of your plan before, as well as the locations you already know and use. And, it’s still included in your SCAN plan* at no cost.

Even more exciting to me is our new Tier 6 medication coverage. The medications on Tier 6 are commonly prescribed brand-name medications for conditions like high blood pressure, diabetes and rheumatoid arthritis. If you watch television, you’ve likely seen these drugs advertised!

A new tier on a formulary may not excite most people, but as a doctor I can tell you just how valuable this new coverage is. These are the go-to meds we rely on for many of our patients.

We recently learned that SCAN was ranked the Top Medicare Advantage Plan for Customer Satisfaction in California by J.D. Power! Their awards are based on surveys from consumers—from plan members like you—so this is a great honor for us.

On behalf of all of us at SCAN, thank you for your continued membership. We look forward to bringing you our award-winning service and great benefits in the coming year.

Wishing you happy, healthy holidays,

Sachin H. Jain, MD, MBA, FACP
Chief Executive Officer
SCAN Health Plan


SCAN Health Plan received the highest score in California in the J.D. Power 2023 U.S. Medicare Advantage Satisfaction Study of members’ satisfaction with their Medicare Advantage health plan experience. Visit for more details.

* One Pass not included in the SCAN Healthy at Home (HMO I-SNP) plan.

“We are fully committed to delivering the same great SCAN experience, regardless of where you live.”
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