Welcome to the first edition of the SCAN Health Plan® Office Staff Training (OST) e-newsletter! SCAN believes in improving senior care through better interactions. We provide complimentary OST courses to teach physicians and their staff simple ways to engage with senior patients that can lead to higher patient satisfaction and improved health outcomes.
In this and future issues, we’ll share information about SCAN’s OST program, including important updates about the courses, helpful tips from subject matter experts, success stories from those who have benefited from the training and what’s ahead in the coming year.
We hope you enjoy the OST e-newsletter and will find it useful. For more information, please email .