Woman trying on glasses

Vision Care Benefit

SCAN offers a routine vision care benefit through EyeMed® Vision Care for all plans.

Individual plans vary, but in general, the routine vision benefit includes:

  • Eye exams. One exam per year.
  • Coverage for frames and lens options or contact lenses. Every two years.

Check your Evidence of Coverage to see exactly what your plan includes.

Remember: For medical eye problems, see your primary care doctor.


Frequently Asked Questions about the Vision Benefit

Q: Can I choose contact lenses instead of eyeglasses?

Yes, your vision benefits cover either contact lenses or eyeglasses.

Q: What should I do if I have a serious eye condition or need eye surgery?

For medical eye issues, see your primary care doctor. Your doctor may refer you to a specialist so you can get the medical care you need.

Q: Will I get an EyeMed® ID card?

No, just show your SCAN member ID card when visiting a contracted EyeMed® doctor.

Q: If my lenses or frames become lost or broken, are replacements included as part of the benefit?

No, replacement lenses or frames are not included as part of your vision benefit.

Q: How can I find an eye doctor near me?

To find an optometrist or optician near you, visit the EyeMed website or call EyeMed® at 1-844-226-2850 (TTY: 711). Their hours are Monday through Saturday, from 4:30 a.m. to 8 p.m. On Sundays, their hours are 8 a.m. to 5 p.m.

Frequently Asked Questions about the Vision Benefit

Contact SCAN

Questions about the dental benefit? SCAN Member Services is here to help:

1-800-559-3500 (TTY: 711)


April 1 – Sept. 30, 8 a.m. – to 8 p.m., Monday – Friday

Oct. 1 – March 31, 8 a.m. – to 8 p.m., seven days a week

Messages received on holidays and outside of normal business hours will be returned within one business day.

Or email us!