SCAN covers up to two hearing aids per year when purchased through the TruHearing Select program. Not all SCAN plans provide the TruHearing benefit. Please check your Evidence of Coverage to see if your plan covers a hearing aid benefit.
To learn more about TruHearing, visit the TruHearing website or call TruHearing at 1-844-255-7148 (TTY: 1-800-975-2674). TruHearing hours are Monday through Friday, 5 a.m. to 6 p.m.
For questions about hearing benefits, call SCAN Member Services at 1-800-559-3500 (TTY User: 711). SCAN Member Services hours are 8 a.m. to 8 p.m., seven days a week, from Oct. 1 to Feb. 14. From Feb. 15 to Sept. 30, Member Services hours are 8 a.m. to 8 p.m., Monday through Friday. Messages received on holidays and outside of regular business hours will be returned within one business day. You can also email us at MemberServices@scanhealthplan.com.