American Specialty Health® (Chiropractic/Acupuncture)

Your plan may include a routine chiropractic and/or acupuncture benefit through American Specialty Health (ASH). ASH routine chiropractic and/or acupuncture services may be scheduled without a doctor’s referral.

To find a routine chiropractic or acupuncture provider near you, visit the ASH website or call ASH at 1-800-678-9133. Hours are Monday through Friday, from 5 a.m. to 6 p.m.

The ASH routine chiropractic and/or acupuncture benefit is different from the Medicare-covered chiropractic and/or acupuncture benefit. Please review your SCAN Evidence of Coverage to see whether your plan includes routine chiropractic and/or acupuncture from ASH or chiropractic and/or acupuncture care through Medicare. Please note that your plan may not include any chiropractic and/or acupuncture services.

For questions about chiropractic and/or acupuncture benefits, call SCAN Member Services at 1-800-559-3500 (TTY User: 711). SCAN Member Services hours are 8 a.m. to 8 p.m., seven days a week, from Oct. 1 to Feb. 14. From Feb. 15 to Sept. 30, Member Services hours are 8 a.m. to 8 p.m., Monday through Friday. Messages received on holidays and outside of regular business hours will be returned within one business day. You can also email us at MemberServices@scanhealthplan.com.