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Seniors and You Handout
This handout accompanies our senior sensitivity course, Trading Ages, and educates provider office staff on important senior sensitivity issues.
PDF
(69.9kb)
Patient Satisfaction & Dealing with Difficult Patients
This handout includes tips for provider office staff on how to improve 5-Star CAHPS Patient Satisfaction. It may be useful to print it out and keep it...
PDF
(28.0kb)
Trading Ages Handout
This handout accompanies our senior sensitivity course, Trading Ages, and educates provider office staff on important senior sensitivity issues.
PDF
(2.3mb)
What Can You do to Prevent Falls?
From the Department of Health and Human Services Centers for Disease Control and Prevention
