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Every SCAN employee is trained to understand the needs of people with Medicare, to help you make an informed decision about your Medicare needs.
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Information, Understanding and Support

If you’re a caregiver to a SCAN member, we’re here to help with resources.

Caregivers

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Call Member Services at 1-800-559-3500 (TTY User: 711) 8:00 a.m. – 8:00 p.m. PST – Monday – Friday, 9:00 a.m. – 4:00 p.m. – Saturday. Messages received on holidays and outside of our business hours will be returned within 1 business day.

Email us at: MemberServices@scanhealthplan.com    

Login or just look around

We’ve gathered some of the most helpful information and resources we’ve found and put them in this section.  You can access benefit information and find tips to make the job of caregiving a little easier. We hope you find them useful. And remember, SCAN Member Services is only a call or email away.