New to SCAN?

Or just want a refresher
on your health plan? We’ve gathered the information and resources you need to make the most of your health plan.

Three women hugging

The 2018 Health Check Record is here! Watch your mailbox for this handy tool, updated just for you for 2018. To find out how to get the most out of your Health Check Record, click here.

Straight TeleTalk videos

Straight TeleTalk: UCLA


Straight TeleTalk: New Member


Straight TeleTalk: Diabetes


Straight TeleTalk: Mental Health


Straight TeleTalk: Medications Matter

Other Helpful videos

Why you should consider using a Preferred pharmacy


Just say 90-day (medication refills)!


Think you need to see a specialist?


Urgent care or emergency room?

SCAN Club - Issue 2, 2018

Member Service Representative

We're happy to help today. Call Member Services:

1-800-559-3500 (TTY User: 711)

Hours are 8 a.m. to 8 p.m., seven days a week from October 1 to February 14.

From February 15 to September 30 hours are 8 a.m. to 8 p.m. Monday through Friday. Messages received on holidays and outside of our business hours will be returned within one business day.