SCAN Health Plan and UCLA Recognize Brown &smp; Toland Physicians for Implementing Best Practice in Advance-Care Planning

Date Posted: 09/15/2015

(LONG BEACH, Calif.) — SCAN Health Plan and UCLA Multicampus Program in Geriatric Medicine and Gerontology (MPGMG) announced today the presentation of a Best Implementation Award to San Francisco-based Brown & Toland Physicians in recognition of its work in launching a comprehensive care program to address advance-care planning for high-risk patients.

The program was one of five “best practices” in senior care that was presented at the SCAN-UCLA Best Practices Summit held in Long Beach, California, last November. Eleven of California’s largest physician groups attended that event, which launched a unique collaboration among physician groups and the health plan in an effort to advance best practices related to senior care.

“The provider groups that participated in the summit and in the subsequent coaching and program implementation are demonstrating how healthcare organizations can effectively work together to improve patient care,” said Romilla Batra, M.D., medical director for SCAN Health Plan. “Adopting best practices is a critical step toward improving health outcomes across entire populations.”

The comprehensive advance-care planning program adopted by Brown & Toland was created by DaVita HealthCare Partners and honored by SCAN and UCLA at the November summit as a “best practice.” In the months that followed, SCAN’s Dr. Batra served as coach and liaison to Brown & Toland’s internal implementation team, while Dr. Jay Thomas from DaVita HealthCare Partners provided expert guidance.

“As a result of the presentation at the SCAN-UCLA Best Practices Summit, we realized we needed a better way to document advance-care wishes,” said Pamela Laesch, M.D., FACEP, medical director for Brown & Toland. “Through a collaborative effort with SCAN and DaVita HealthCare Partners, as well as the work of our own cross-functional implementation team, our nurse managers are now more prepared than ever to have these important discussions with high-risk patients and their families, and are now able to document the patients’ wishes on their electronic medical records.”

Motivated by the aging of society, new payment mechanisms and greater consumer awareness, the healthcare industry is witnessing increasingly creative collaborations between health plans and physicians. In addition to its sponsorship of the Best Practices Summit, SCAN is committed to developing affordable programs and products that meet the needs of Medicare beneficiaries, conducting research into best practices in geriatric care (and then sharing that information across the industry), and adopting improvements in administrative efficiencies between health plans and provider partners with a particular focus on data exchange to support better systems of care and service.

SCAN Health Plan is one of the nation’s largest not-for-profit MAPD plans currently serving 170,000 members in California. Further information may be obtained at or on Facebook at

Since its inception in 1979, the UCLA Multicampus Program in Geriatric Medicine and Gerontology (MPGMG) has been recognized as a national leader in providing clinical care for older persons, teaching physicians and other health professionals how to better care for older persons, and conducting research aimed at improving the health and independence of older persons. With over 65 full-time faculty members representing many disciplines, the UCLA MPGMG is one of the largest academic geriatrics programs in the world.

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Ross Goldberg
818-597-8453, x-1