I’m happy to get to share some good news with you: For the third year in a row, Medicare has awarded SCAN a 4.5-Star rating*. And, for the second year, U.S. News & World Report named us one of the “Best Insurance Companies in California for Medicare Advantage 2020” (10/15/2019). This makes your health plan one of the highest-rated Medicare Advantage plans for quality of care and service.
This isn’t all our doing—you play a part, too. Medicare considers a number of things in its 5-Star rating, including how many members are getting annual flu shots, routine mammograms and other needed care, and taking their medications as directed. We can make these things affordable, provide transportation for you to get to them and remind you when you’re due, but you’re the one who actually has to do it all. So, well done!
Much of the credit for our high marks also goes to our provider partners. Our members and Medicare rate us on the care provided by the doctors, medical groups and other healthcare professionals in our network. We’re constantly working to make more quality providers available to you, and that brings me to more good news. We’re pleased to welcome the most recent additions to SCAN’s network for 2020:
PIH Health, which serves Los Angeles and Orange counties and San Gabriel Valley
Riverside Physician Network, serving members in the greater Riverside area
Korean American Medical Group (KAMG) in Koreatown in Los Angeles
Serra Medical Group (SMG) in San Fernando Valley
I hope you’ve had a chance to look through your 2020 Annual Notice of Changes (ANOC) because there’s good news there, too. Almost every SCAN plan has more benefits and more ways to save on your healthcare. We look forward to serving you in 2020.
Chief Executive Officer
* 2020 star rating applies to all plans offered by SCAN Health Plan except SCAN Healthy at Home (HMO SNP) and VillageHealth (HMO-POS SNP) plans. Every year, Medicare evaluates plans based on a 5-star rating system.