Medication Adherence Notice to SCAN members, click here

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Network Management Services is the liaison between the contracted provider network and SCAN. We are responsible for the development and maintenance of our comprehensive provider network. We are here to assist you. Please contact your provider representative with any questions, issues, or concerns.

MYONG LEE (602) 778-3383
Director, Network Management

SHARON HAWN (602) 778-3352
Manager, Network Management

FRANKIE JAMES (602) 778-3358
Network Management Services Specialist
Hospitals and Ancillary Providers

MARY WARD (602) 778-3355
Network Management Services Specialist
Primary Care and Specialist Physicians
(Phoenix and West Valley)

CAROL RENSLOW (602) 778-3452
Network Management Services Specialist
Primary Care and Specialist Physicians
(East Valley and Pima County)

NETWORK MANAGEMENT DEPARTMENT 1-866-406-0937
General network inquiries
AZNetMgmt@scanhealthplan.com

It’s very important that you contact us should you have any changes to your group/facility information (name change, pay-to address, or Tax Id number)

Below are several tools to help you provide the best quality care possible to your patients.

Tools / Quick Checks	SCAN Health Plan Arizona (Medicare)
Appointment Availability and Accessibility Standards	go
ANSI v5010	go
Ancillary Providers	go
Claims Billing Address	go
Claims Inquiry	go
Drug Formulary list	go
Drug Formulary Search	go
Drug Formulary Updates	go
Electronic Data Interchange	go
Electronic Fund Transfer Information	go
Enrollment Verification	go
Fraud and Abuse	go
NPI Look Up	go
Part D Prior Authorization Criteria	go
Prior Authorization Requirements	go
Provider Operations Manual	go
Provider Search	To search for a provider in the SCAN Network choose between the following Medicare plans. go SCAN Health Plan Arizona (MAPD) SCAN Health Plan Arizona is a Medicare Advantage Prescription Drug Plan for people who have Medicare Part A&B and are not diagnosed with ESRD. The service area is Maricopa County go SCAN Health Plan Arizona (SNP) SCAN Health Plan Arizona is a Medicare Advantage Special Needs Program for people who are enrolled onto the ALTCS program, have Medicare A & B and not diagnosed with ESRD. Members may live in private residences, assisted living facilities or nursing homes. The service area is Maricopa County. [x] click here to close go
Radiology Management	go
Step Therapy Criteria	go
Special Needs Plan Model of Care Provider Training - 2012	go
Urgent Care List – Next Care	go

Forms	SCAN Health Plan Arizona (Medicare)
1500 Form	go
UB04 Form	go
DME/Medical Supply Request Form	go
Fraud, Waste & Abuse Form	go
Medical Prior Authorization Request Form	go
Off-Shore Attestation	go
Pharmacy Prior Authorization Form Specialty Prescription Prior Authorization Form	go
Referral Form	go

Resources	SCAN Health Plan Arizona (Medicare)
Care Transitions	go
Clinical Guidelines	go
Clinical Practice Guidelines	go
Compliance	go
Flu Shot Information	go
Interpretative Services	go
MedWatch Reporting Program	go
Multi-Cultural Competency	go
Provider Newsletters	go
SCAN CME	go

Provider Notification Archives	SCAN Health Plan Arizona (Medicare)
Provider Notification Archives	go