2012
2011
Surveys
Annual Health Questionnaire (health assessment) for Members and New Enrollees
Provider Scorecard
2011
Dear Provider:
SCAN Health Plan is committed to quality of care and member satisfaction. In partnership with our network providers, we have conducted quality improvement programs (QIPs) each year to assure that our members receive timely and appropriate care and services. Ongoing quality programs enable us to achieve excellent quality ratings and satisfy federal and state regulatory requirements. Improvements in our member health and satisfaction reflect the care and attention you provide.
SCAN’s QIPs continue with programs implemented in prior years with addition of clinical measures set forth in the
CMS Star Quality Ratings. As SCAN’s primary care provider, you will continue to receive by mail, a member profile with care alerts for preventive and chronic care services due. Please review and determine if your patients need to be seen. If member has already received care, please let us know by faxing back the evidence with your corrections.
We encourage you to visit
www.scancme.com for web-based interactive CME modules on COPD, Osteoporosis, Falls and other geriatric specific CME courses.
Lastly, we want to underscore the importance of the
Annual Wellness Visit, a comprehensive physical exam which includes assessment of functional status and cognitive impairment as part of routine care for our seniors. You can find more information on the Annual Wellness Visit on SCAN’s HCC University web site or
click here.
Your recommendations and advice are critical to achieving our goal of improved health and satisfaction of our members. We value your care, collaboration, and look forward to improved quality outcomes. You can direct your questions, comments and suggestions by e-mail to
qualityinitiatives@scanhealthplan.com or by fax to 866-951-6315.
Clinical Quality Interventions
- Spirometry testing for patients with COPD
- Bronchodilator treatment for patients with COPD exacerbations
- Stroke prevention for patients with high risk factors: diabetes, hypertension, dyslipidemia, and atrial fibrillation
- Disease modifying anti-rheumatic drugs (DMARDs) treatment for patients diagnosed with rheumatoid arthritis
- Medications or bone density test for patients who have had fractures to treat or prevent osteoporosis
- Mammograms for women up to age 69
- Colon cancer screening – annual FOBT, sigmoidoscopy (every 5 years) or colonoscopy (10 years).
Clinical Guidelines
Spirometry testing for patients with COPD
Stroke Guidelines
Osteoporosis
Rheumatoid Arthritis
Breast Cancer Screening
Colon Cancer Screening
Dementia Screening
Also, please visit
www.SCANCME.com for web-based performance improvement modules
Patient Education Materials
Below are resources for your patients.
COPD
Stroke
Osteoporosis
English Español
Rheumatoid Arthritis
English Español
Breast Cancer Screening
English Español
Colon Cancer Screening
English Español
Direct patients to
www.scanhealthplan.com/healthtips