If a member is requesting a coverage determination or an exception, please fill out the appropriate form below and fax your request to either Express Scripts at 877-837-5922 or Curascript at 888-773-7386. A decision about whether SCAN will cover a Part D prescription drug can be a “standard” coverage determination (prior authorization) that is made within the standard timeframe typically within 72 hours. Turn around times for non-formulary exceptions and tier exceptions are typically within 72 hours upon receipt of completed information. If incomplete information is given, then the turnaround time will be delayed up to 14 days. Once a decision has been made, Express Scripts will send a letter to the physician’s office and the member regarding the decision of the coverage determination. To check the status of a coverage determination and exception request, please call Express Scripts at 800-417-8164 or Curascript at 888-773-7376.