|
Price per Minute: Prices may range from $1.25 to $4.50 per minute. Some companies charge different rates depending on the language requested. Other companies charge the same rate regardless of language. Most rates are negotiable depending on volume.
Start-up Costs: There might be a $150 set-up charge and a $50 monthly service fee, but often these costs are waived.
Staff Training: On-site and teleconferencing training on how to use telephonic interpretation is available.
Connection Time: Connection times range from 30 to 60 seconds.
Other Services: All companies have training materials, custom reports and equipment available. Some have dual handset telephones available.
This list is intended to give you a sample of vendors that offer telephone interpretation services, and is not an endorsement or a recommendation. You should conduct your own research to assess the quality of the services provided by these vendors.
|
Industry Specialization |
Standards for Interpreters
Screening/Evaluation Process,
Training of Interpreters
|
Location |
|
|
CyraCom International
|
Medical
|
Completion of the CyraCom Interpreter Qualification Process
|
7330 N. Oracle Rd.
Tucson, AZ 85704
Phone 800-713-4950
Fax 520-745-9022
|
|
|
Interpreting Services International, Inc. (ISI)
|
Medical
|
Completion of the ISI Interpreter Training and Assessment Program (ITAP)
|
6180 Laurel Canyon Blvd.
North Hollywood, CA 91606
Phone 818-753-9181
Fax 818-753-9617
|
|
|
Language Line Services (LLS)
|
All industries
|
Completion of the Language Line Medical Certification Program
|
One Lower Ragsdale Dr.
Monterey, CA 93940
Phone 800-752-0093
Fax 800-821-9040
|
|
|
Network Omni Services
|
All industries
|
Not specified
|
1329 E. Thousand Oaks Blvd.,
2nd Floor
Thousands Oaks, CA 91362
Phone 800-543-4244
Fax 805-446-6693
|
|
|
Pacific Interpreters
|
Medical
|
2 yrs of college education
Formal training as interpreter
Professional certification
Active membership in a professional organization
|
One SW Columbia, Ste. 1950
Portland, OR 97258
Phone 800-311-1232
Fax 503-223-1336
|
|
|
Tele-Interpreters
|
Medical
Legal
Insurance
|
Primarily recruit from interpretation schools
|
447 W. Burchett St., 2nd Floor
Glendale, CA 91203
Phone 877-835-3468
Fax 818-543-6781
|
|
Communicating Across Language Barriers
Working with Interpreters
Locating Interpreter Services
Telephonic Interpreting Companies
Language Identification Flashcards
Common Signs
Common Sentences
Employee Language Skills
|
|