About SCAN

We invite you to contact SCAN with questions about corporate or service issues. We look forward to serving you.

Member Services	1-800-559-3500 7:00 a.m. - 8:00 p.m. PST, 7 days a week TTY Users: 1-800-735-2929 To ask a question, request a replacement ID card, request member materials or change your contact information, click here
Sales	To request information, click here By phone, please call toll-free 1-877-452-5898, 8:00 a.m. - 8:00 p.m. (PST), 7 days a week. (TTY users call: 1-800-735-2929)
Mailing List	To be removed from the SCAN Advertising Mailing List, click here
Ancillary Contracting	AncillaryContracting@scanhealthplan.com
Claims Billing Address	SCAN Claims Department P.O. Box 22698 Long Beach, CA 90801-5616
Online Eligibility / Claims Access	psdbase@scanhealthplan.com 1-888-450-7226
Public Relations	Contact Sherry Stanislaw, Sr. Vice President, Operations 1-562-989-5216 sstanislaw@scanhealthplan.com
Corporate Headquarters	SCAN Health Plan 3800 Kilroy Airport Way, Suite 100 Long Beach, California 90806 Toll-free: (800) 247-5091 Telephone: (562) 989-5100 Fax: (562) 989-5200
Regional Offices	Glendale 500 N Central Ave Ste 350 Glendale, California 91203 Toll-free: (800) 399-7226 Fax: (818) 246-4007 Long Beach/South Bay 2501 Cherry Avenue Suite 200 Signal Hill, CA 90755 Toll-free: (800) 207-1054 Fax: (562) 997-3167 San Diego 3721 Valley Centre Drive Suite 104 San Diego, CA 92130 Telephone: (858) 720-9153 Fax: (858) 720-9154 Ventura 1001 Partridge Suite 200 Ventura, CA 93003 (805) 658-0365