Are You Eligible?

SCAN Health Plan Arizona is a Special Needs Plan operating under a Medicare Advantage contract. To join SCAN Health Plan Arizona, you must meet the following requirements:

Premium & Cost Sharing Information

To assist you in making an informed decision about SCAN, below you will find links to our benefit materials.

SCAN benefits, formulary, pharmacy network, premium, co-payments and/or co-insurance may change on January 1, from year to year.

These materials may be available in other languages. We can also give you information for free in large print, audio recording, or other alternate formats if you need it. If you are eligible for Medicare because of a disability, we are required to give you information about the plan’s benefits that is accessible and appropriate for you. Please call SCAN for details, 1-888-540-7226, 8:00 a.m. – 8:00 p.m., seven days a week. TTY users call 711 for additional information.

For the 2013 Benefit Overview click here:

Benefits Overview - 2013

Para ayudarle a tomar decisiones informadas sobre SCAN, encontrará a continuación enlaces a nuestros materiales de beneficios.

Los beneficios, el formulario, la red de farmacias, la cuota, los copagos y/o coseguro de SCAN pueden cambiar el 1 de enero de cada año.

Estos materiales pueden estar disponibles en otros idiomas.También podemos brindarle información en Braille, en letra grande u otro formato alternativo si lo necesita. Si reúne los requisitos para Medicare debido a una discapacidad, estamos obligados a brindarle información accesible y adecuada para usted sobre los beneficios del plan. Comuníquese a nuestro número de Servicio al Cliente al 1-888-540-7226 de 8:00 a.m. a 8:00 p.m., los siete días de la semana. Los usuarios de TTY llamen al 711 para obtener más información.

2013 Descripción de beneficios - Español

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Interpreter Services


We have free interpreter services to answer any questions you may have about our health or drug plan.

Interpreter Services

To get an interpreter, just call us at 1-888-540-7226. Someone who speaks English can help you. This is a free service.

These materials may be available in other languages. We can also give you information for free in large print, audio recording, or other alternate formats if you need it. If you are eligible for Medicare because of a disability, we are required to give you information about the plan’s benefits that is accessible and appropriate for you. Please call SCAN for details, 1-888-540-7226, 8:00 a.m. – 8:00 p.m., seven days a week. TTY users call 711 for additional information.

Servicios de Intérprete


Tenemos servicios de intérprete sin costo alguno para responder cualquier pregunta que pueda tener sobre nuestro plan de salud o medicamentos.

Servicios de Intérprete

Para hablar con un intérprete, por favor llame al 1-888-540-7226. Alguien que hable español le podrá ayudar. Este es un servicio gratuito.

Estos materiales pueden estar disponibles en otros idiomas.También podemos brindarle información en Braille, en letra grande u otro formato alternativo si lo necesita. Si reúne los requisitos para Medicare debido a una discapacidad, estamos obligados a brindarle información accesible y adecuada para usted sobre los beneficios del plan. Comuníquese a nuestro número de Servicio al Cliente al 1-888-540-7226 de 8:00 a.m. a 8:00 p.m., los siete días de la semana. Los usuarios de TTY llamen al 711 para obtener más información.


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How to Enroll

A SCAN representative can answer any questions you may have or can schedule an appointment to come to your home to assist with the enrollment process. If you’re ready to take advantage of the many benefits SCAN offers, you can call us toll-free at:

Sales (866) 563-7396
TTY Users: 711
8:00 a.m. - 8:00 p.m., 7 days a week

You can also submit a request to have a representative contact you or to request additional information. Simply click here:

Request Information

Click on the Enrollment Form button in order to print and then mail the form to the address listed below. We strongly encourage you to call us at 1-866-563-7396 for assistance in completing the form so your enrollment will not be delayed.

Enrollment Form - 2013

Please mail enrollment applications to:
SCAN Health Plan Arizona
1313 E Osborn Rd.
Suite #150
Phoenix, AZ 85014

Individuals must have both Part A and Part B and must be Medicaid (ALTCS) eligible to enroll. You must continue to pay your Medicare Part B premium. There are no restrictions to the time of year when you may enroll in SCAN Connections.

Medicare Beneficiaries may also enroll in SCAN Health Plan through the CMS Medicare Online Enrollment Center located at www.medicare.gov

Extra Help for people with limited resources

For those members who qualify for Extra Help: premiums, co-pays and deductibles may vary based on the level of help received. For more information click on the button below.


Low Income Subsidy Premium Summary Chart 2013

Tabla de resumen de cuotas de subsidio para bajos ingresos - 2013

Find A Provider


Find a Pharmacy 2013
Find a Provider
List of Hospitals
Urgent Care List - Next Care

Download and print SCAN Provider Directories

Download Arizona Provider Directory
Download Arizona Provider Directory en español

Download and print SCAN provider addendum

Download Arizona Provider Directory addendum

SCAN offers a network of primary care doctors, specialists and hospitals. You must receive all routine care from in-network plan providers; except for emergent or urgent care situations or for out-of-area renal dialysis. If you obtain routine care from out-of-network providers neither Medicare nor SCAN will be responsible for the costs.

SCAN Club

Current Members

Healthwise Knowledgebase

Link to this online resource, provided free to you as a member of SCAN, which offers comprehensive health information. Search an array of health topics and find over 3,000 health tips online. Simply click here:

Go to Healthwise

Contact Us - We're Here to Help!

SCAN Health Plan Arizona
1313 E. Osborne Road, Ste. #150
Phoenix, AZ 85014

Providers click here: Provider Tools

Medicare Complaint Form

You are now able to submit feedback about your Medicare health plan or prescription drug plan directly to Medicare using the form below. The Centers for Medicare & Medicaid Services values your feedback and will use it to continue to improve the quality of the Medicare program. If you have any other feedback or concerns, or if this is an urgent matter, please call 1-800-MEDICARE (1-800-633-4227). TTY/TTD users can call 1-877-486-2048. This number is available for you to call 24 hours a day, 7 days a week.
Medicare Complaint Form

You may also visit the Office of the Medicare Ombudsman (OMO): The Medicare Beneficiary Ombudsman can help you with complaints, grievances, and requests for information. To be directed to the Office of the Medicare Ombudsman, please click on the following link:
Office of the Medicare Ombudsman

SCAN Health Plan Arizona is a Medicare Advantage Organization with a Medicare Contract.

To review complete SCAN Health Plan Arizona legal explanatory disclaimer information click here.

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