Our Mission: Keeping Seniors Healthy and Independent

Our mission is simple: Keeping Seniors Healthy and Independent. That’s been the SCAN mission since the organization was founded in 1977. It started when a group of senior activists in Long Beach, California got together, determined to improve access to the care and services they needed so they could stay as independent as possible. They brought together experts in medicine, gerontology, psychology and social services and formed the Senior Care Action Network, a not-for-profit health plan for people with Medicare. Now known as SCAN, we are still not-for-profit. And we are still dedicated to helping our members live how and where they choose, with the assistance they might need as they get older.

Our mission statement doesn’t just hang on the wall, it is woven into the fabric of the company. Every SCAN employee goes through our award-winning Trading Ages program so they better understand the needs of people with Medicare. In addition, our values guide our daily interactions, whether with members, with coworkers or with our business partners.

Caring
We provide consistent and compassionate service to our members. We understand and appreciate the value of each team member’s contributions, and constructively challenge each other to achieve our very best.

Trustworthy
SCAN is a company that stands for integrity and accountability. As SCAN employees, we can be trusted to do the right thing. We make commitments and live up to them, realizing that none of us is perfect, but that we always seek to improve.

Member-focused
Our mission is to make a difference in members’ health and independence. Everything we do has an impact on our members.

For more on SCAN, including our history and current facts, see our Community Reports.